Terms of service

Last updated: 7 September 2026

These terms govern your use of boujeeluxury.com and any order you place with us. Please read them before ordering. By placing an order you agree to them.

Who we are. Boujee Luxury, an online shop trading in the United Kingdom. Contact: boujeeluxury@yahoo.com. In these terms "we", "us" and "our" mean Boujee Luxury; "you" means the person using the site or placing an order.

1. Using this site

You may browse and buy from this site for your own personal, non-commercial use. You agree not to misuse it — no attempting to gain unauthorised access, no scraping or bulk copying of our content, no interfering with the site's operation, and nothing unlawful.

You must be at least 18 to place an order.

We may change, suspend or withdraw any part of the site at any time. We try to keep it available but we do not promise uninterrupted access.

2. Products, images and descriptions

We describe our products as accurately as we can. Photographs are illustrative: colours can look different from screen to screen, and small variations in finish, texture and shade are normal — particularly on pre-loved and handmade pieces.

Pre-loved items are pre-owned. Each listing describes the item's condition and notes any wear. Please read the description and look at the photographs before buying.

Stock is limited and availability is not guaranteed until your order is accepted.

3. Prices and payment

Prices are in pounds sterling and include VAT where it applies. Delivery is charged separately and is shown at checkout before you pay.

We take payment when you place your order. If we cannot fulfil the order we refund you in full.

We take care with pricing, but if a product is listed at an obviously incorrect price we are not obliged to supply it at that price. If this happens we will contact you before processing your order and you can confirm at the correct price or cancel for a full refund.

4. How the contract is formed

Placing an order is an offer to buy. Our order confirmation email acknowledges we have received it — it does not by itself accept it. The contract between us is formed when we email you to say the goods have been dispatched.

We may decline an order, for example if the item is out of stock, if we cannot verify the payment or delivery details, or if we suspect fraudulent use. If we decline, we will tell you and refund any payment in full.

5. Delivery

Our Shipping Policy sets out how and when we deliver, and forms part of these terms. Delivery estimates are estimates, not guarantees. Risk in the goods passes to you when they are delivered to the address you gave us.

6. Returns and refunds

We handle returns, exchanges and refunds by email. Contact boujeeluxury@yahoo.com with your order number and we will tell you what happens next and where to send the item. Please email us before sending anything back. Your statutory rights as a consumer are not affected.

7. Intellectual property

The content of this site — text, photography, artwork, layout and the Boujee Luxury name and marks — belongs to us or our licensors and is protected by law. You may not copy, republish or use it commercially without our written permission.

Where a listing shows a third party's brand or trade mark, that mark belongs to its owner. We use it only to identify genuine goods we are offering for sale. We are not affiliated with, endorsed by or acting as an agent for any of those brands.

8. Third-party links and services

The site may link to other websites and uses third-party services to run — Shopify for hosting and checkout, payment providers, and delivery carriers. We are not responsible for the content of external sites, and their own terms and privacy policies apply when you use them.

9. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are unaffected.

Subject to that: if we fail to comply with these terms we are responsible for loss or damage you suffer that is a foreseeable result of our breach, but we are not responsible for loss or damage that is not foreseeable. We do not supply goods for business use, and we are not liable for loss of profit, loss of business, business interruption or loss of business opportunity.

10. Events outside our control

We are not liable for delay or failure to perform caused by something outside our reasonable control — including carrier failures, extreme weather, and interruption to telecommunications or payment networks. If such an event occurs we will contact you and either extend the delivery time or, if the delay is substantial, let you cancel for a full refund.

11. Your information

We handle personal data in line with our Privacy Policy, which forms part of these terms.

12. Changes to these terms

We may update these terms from time to time. The version in force when you place your order is the version that applies to that order.

13. Complaints and disputes

If something has gone wrong, email boujeeluxury@yahoo.com with your order number and what you would like us to do. We aim to reply within two working days and to resolve complaints promptly.

14. General

If any part of these terms is found to be unenforceable, the rest continues to apply. If we do not insist that you do something you are required to do, or delay in enforcing our rights, that does not mean we have given up those rights.

These terms are governed by the law of England and Wales. Disputes may be brought in the courts of England and Wales; if you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.